How can we help you?

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Do you have any questions, requests, or comments? Select the appropriate department in the contact form below, and we will answer your inquiry as soon as possible.

Private customers and finAPI users

Are you a private customer or a commercial client who uses a finAPI product through an application provided by a financial services provider? Unfortunately, finAPI is not authorized to access the data of users directly. We will need a finAPI customer ID to process your inquiry, which your service provider can give you. Please contact the company you deal with directly for individual questions. Thank you for your understanding.

Technical Support

Are you already a finAPI customer, or are you currently testing our products and need technical support from one of our software specialists? You can submit your request directly to the support team in the finAPI Developer Portal.

Contact form

Do you have any questions? We look forward to reading your message.

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The anonymous whistleblowing system of finAPI GmbH

You have important information on preventing money laundering and/or terrorist financing for finAPI, but would like to remain anonymous? Via the finAPI whistleblowing system you have the possibility to send a confidential message to our money laundering officer. Follow this link to get to the finAPI whistleblowing system.