About the job
Your tasks
- You analyse and structure complex business and regulatory requirements from Business, Product Management, IT and Compliance in the Payments and Open Banking environment. You translate them into clear user stories, functional specifications and technical requirements for our development teams.
- You support our payment products and processes from the initial idea through conception and implementation to ongoing development.
- You work across the entire customer and merchant journey, from onboarding and KYC/KYB to payment flows, payouts, refunds, and reporting. You also support the design and further development of merchant portals, onboarding processes, and self-service features.
- You analyse existing processes as well as payment and process data. You identify opportunities for optimization and automation and use the insights gained to improve products and business processes.
- You work closely with Product Management, Engineering, IT, Compliance, Legal, and other stakeholders to ensure a shared understanding of requirements.
- You challenge existing solutions, ask the right questions, and contribute your expertise to developing pragmatic and scalable solutions.
